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Focus on Flexibility to Maintain Your Balance
by Grace McGartland
As seen in Words of Mouth!

The ability to bend without breaking and adjust easily to change is desired by most but demonstrated by few. Yet flexible leaders who are willing to change the playing field will make a difference not only to their organizations but, more importantly, to themselves.

Flexibility taps our energy and our reserve of enthusiasm. It loosens the ideas stuck in our mind’s "Chinese finger lock," minimizing the struggle of both sides of the brain to win and easing the tightness of the lock to allow the ideas to freely move forward. As an essential attitude, flexibility adds to the medley a welcome dimension that is often missing in business environments. Headlines everywhere warn: "Organizations now succeed or fail depending on how well they can adapt to change, anticipate change, and create positive change." The bottom line is that change has always been a factor, but today its impact is occurring at lightning speed.

It is true that some of us adjust more easily than others. For instance, take Sam Walton, founder and president of Wal-Mart Store, Inc. "Change was his middle name," recalls Sam Walton’s close friend and business associate, George Billingsley. "He was a terror to travel with. You never knew where you were going next." Sam Walton was esteemed for his ability to change. Flexibility was often cited as his most endearing trait.

 Developing flexibility is a must because:

  1. Flexibility forces you to SHIFT among alternatives so you are fully aware of your own responsibility when making choices.

  2. Flexibility gives you the ability to DEVELOP a flexible focus that allows you to maintain your balance while staying on track.

  3. Flexibility MOVES you toward excellence rather than setting you up for perfection.

You need to reach out and take the risk that threatens your boilerplate solutions. Begin increasing flexibility, balance, and personal responsibility in your organization by checking off areas that provide opportunities to try different operation modes. Here are a few areas to get you started:

  • Work hours of all employees
  • The dress code
  • How the pay periods or benefits programs are arranged
  • A special one-time assignment for an employee
  • An award to an individual whose bright idea didn’t work

Then call a meeting to generate ideas on how to do it. Use these ideas to develop your team’s balance and its own sense of personal responsibility:

  1. Physically change their frame of reference: Spend the whole meeting standing up. Hold the meeting outdoors.

  2. Dare to be positive: Instead of listing all the reasons that something won’t work, have your team put on silly glasses and look at the new horizon. Then ask questions like: How does the situation look from your new viewing point? What else do you see?
 

 

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  1. Dare them to be different (and open-minded): Have team members exchange responsibilities with someone for the day. The shift from the normal routine can broaden perspective, help enhance balance, and build insight into one’s own sense of personal responsibility.

  2. Create your own "network of enterprises": Start several unrelated projects all at once and take the next step on each project as it occurs to you.

In the final analysis, it’s your attitude that creates the hotbed that will allow flexibility to grow and mature within your organization. Richard Bach, in Biplane, reminded me of this same lesson: "I learn that the repairing or rebuilding of an airplane, or of a man, doesn’t depend upon the condition of the original. It depends upon the attitude with which the job is taken."


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