Mastering the Conversation
by Grace McGartland
As seen in Words of Mouth!We rarely capitalize on the power of the human
imagination to leap forward and create a solution that makes sense in the business
environment. Were way too sophisticated. Business as usual means only examining the
realities you see and confront every day. This mind-set typically halts a breakthrough
before it begins. Opportunities to explore options using our imagination are often
squelched by someone who had the "answer" already.
During most interactions, as thoughts and
energy flow between the participants, you must know when to let loose and break out
wildly, outrageously, and ridiculously and when to curb the whimsical, channeling your
thought patterns and turning off your curiosity. It takes a delicate balance to create the
optimal blend of both creative and analytical thinking. It is important to sense the point
when all the pieces fall together: the group is at its peak, Thunderbolting (as I
call it), and its momentum carries the group to a new plateau.
This cant happen if the faucet shuts
off too quickly, if the germs of ideas are trampled before they are given a chance to
mature, or if peoples emotions are bruised because egos get in the way. Mastering
the conversation calls for you to walk a tightrope, with both arms open and extended to
keep your balance.
The flow of conversation usually starts with
free-form idea generation and then moves on to point-by point analysis of each step. Being
aware of both the conversation of possibilities (creative thinking) and the conversation
of realities (analytical thinking) during the interaction, and being skilled , are
essential to mastering the conversation.
Creative thinking, an expansive activity,
takes what we already know and combines it into new relationships, bringing to life new
images and new ideas. It is not orderly, reasonable, or predictable. We know creativity
when we see it in art, science, and other fields, but it still seems like a mystery to
most of us. Yet this ability to be inspired, innovative, or inventive has caused
civilizations to evolve; no less businesses to be successful.
Analytical thinking, a narrowing-down
activity, draws upon known facts and principles to produce conclusions. Logic causes us to
ask, of all the known methods, which is best? It is a powerful tool for classifying and
evaluating in formation, providing a way for us to pull our intuitive ideas together.
Through analytical thinking, we connect the gems produced during creative, expansive
thought.
Allowing participants to expand and develop
all their fresh ideas before the final selection is critical. It takes courage to
walk the tightrope over the vacuum of unknown solutions. For effective thinking to take
place you need guts. Allow your people to have both the conversation of possibilities and
the conversation of realities.
Remember, the key is to first expand
and collect ideas, then direct your group members toward final selection of ideas.
Listed below are tips that will assist you in directing a conversation. No matter who the
group is or what size, these nine helpful rules apply.
Here are 9 ways to release the Groups Creative
Juices and Master the Conversation: |